Collecting the FactsĪfter taking days to officially comment, Rockstar told Kotaku in a statement that its service had not been compromised. Rockstar contacted us after-hours on 4/22, following publication of this original content, to provide a statement on the issues discussed herein. Our recorded calls (and this story) can be found below. In the case of one reader who reached-out to us, we were informed that Rockstar customer support “hung up” on the reader, an action that we viewed as inexcusable if true. The company has been under fire lately resultant of hacked GTA V social accounts, whereupon users have lost access to their GTA accounts (a $60 purchase) – and their ability to play the game – and have been placed on indefinite hold for a resolution. For info, customer service and tech support, visit This game is fictional any similarities to real-world places, people, or entities is coincidental and does not imply any third-party sponsorship or endorsement of game content.Our most recent investigative consumer report set forth a goal to evaluate Rockstar Games' customer service phone and email support. Rockstar reserves the right to modify or discontinue the availability of any game features at its discretion without notice. All online features are subject to the terms available at Certain game features require Rockstar Social Club account registration, single-use serial code, or additional fees such features are non-transferrable. Rockstar does not guarantee the availability of online features, such as in-game purchases, multiplayer, or downloadable content, at any time including at launch. Use of this game is governed by the EULA available at Some game features, including Grand Theft Auto Online, require internet connection. After installation, start GTA Online and follow the instructions to claim your items from in-game stores and websites. This content is only accessible in GTA Online, will be marked FREE in-game, and has no trade-in value, including vehicles. NOTE: Add-on content, Grand Theft Auto V required to play. All other marks and trademarks are properties of their respective owners. Rockstar Games, Grand Theft Auto, GTA Five, Grand Theft Auto Online and R* are marks/logos/copyrights of Take-Two Interactive. You’ll also get access to the Compact Grenade Launcher, Marksman Rifle and Compact Rifle along with Stunt Racing Outfits, Biker Tattoos and more. You’ll also get properties including a 10 car garage to store your growing fleet. Tear through the streets with a range of 10 high performance vehicles including a Supercar, Motorcycles, the weaponized Dune FAV, a Helicopter, a Rally Car and more. Launch business ventures from your Maze Bank West Executive Office, research powerful weapons technology from your underground Gunrunning Bunker and use your Counterfeit Cash Factory to start a lucrative counterfeiting operation. The Criminal Enterprise Starter Pack is the fastest way for new GTA Online players to jumpstart their criminal empires with the most exciting and popular content plus $1,000,000 bonus cash to spend in GTA Online - all content valued at over GTA$10,000,000 if purchased separately. When a young street hustler, a retired bank robber and a terrifying psychopath land themselves in trouble, they must pull off a series of dangerous heists to survive in a city in which they can trust nobody, least of all each other.ĭiscover an ever-evolving world of choices and ways to play as you climb the criminal ranks of Los Santos and Blaine County in the ultimate shared Online experience. You’ll also get the Criminal Enterprise Starter Pack, the fastest way to jumpstart your criminal empire in Grand Theft Auto Online. The Grand Theft Auto V: Premium Edition includes the complete Grand Theft Auto V story experience, free access to the ever evolving Grand Theft Auto Online and all existing gameplay upgrades and content including The Cayo Perico Heist, The Diamond Casino & Resort, The Diamond Casino Heist, Gunrunning and much more.
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